Shipping policy

Thank you for shopping with us. Please review our shipping policy below for full details on order processing and delivery.
Order Processing Time
All items are premade and ready to ship.
Orders are processed within 1–3 business days (Monday–Friday, excluding holidays). Once your order has been processed and shipped, you will receive a confirmation email with tracking information.
Please note that processing times are separate from shipping times.
Shipping Time
After your order has shipped, delivery typically takes 2–5 business days, depending on your location and carrier conditions.
Shipping times are estimates and may vary due to:
* Carrier delays
* Weather conditions
* Holidays
* High-volume periods
Shipping Address
Please ensure your shipping address is entered correctly at checkout. We are not responsible for delays or lost packages due to incorrect or incomplete addresses provided by the customer.
Lost or Stolen Packages
Once a package has been marked as delivered by the carrier, we are not responsible for lost or stolen items. If you believe your package has been lost in transit, please contact the shipping carrier directly and reach out to us for assistance.
Order Changes & Cancellations
Because all items are ready to ship and processed quickly, we cannot guarantee changes or cancellations once an order has been placed.

If you have any questions regarding your shipment, please contact us at [help@heavenlysmilez.shop].